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Owned and operated by The Outer Deck, our team is ready to answer questions about your patio furniture, order, or outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your patio furniture delivery every step of the way.
What is your return policy?
We offer 30-day returns on eligible items. If your lounge chair, fire pit table, or other purchase does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and our team will walk you through the process.
How do I choose the right patio furniture for my space?
Start by measuring your deck, patio, or garden area to determine what fits comfortably. Our product pages include dimensions for every piece, and our team can offer personalized recommendations if you send us your space details.
Are your outdoor furniture pieces weather-resistant?
Our collections are designed with durable, weather-resistant materials built to handle sun, rain, and seasonal changes. Each product page includes specific material and care details so you know exactly what to expect.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Most inquiries receive a thoughtful reply within 24 hours during business days.
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Built to Last
Every lounge chair, pergola, and fire pit table is crafted from durable, weather-resistant materials.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with 1 to 3 business day handling times.
